FREQUENTLY ASKED QUESTIONS

General Company FAQs

Mountain States provides railroad construction and maintenance services including design/build, new track construction, track maintenance, turnout and switch work, crossing repairs, ballast and surfacing, flashbutt welding, and emergency response.

We serve the western United States, and we can mobilize crews to nearby regions for larger projects.

We support industrial facilities, mining operations, power generation facilities, ports, transload sites, municipalities, short line railroads, and private rail owners.

Yes. We carry the required insurance for rail work and provide certificates of insurance upon request. We are an approved design/build/engineering firm for the Union Pacific Railroad, the BNSF, and Genessee & Wyoming Railways, and hold licenses with the Registrar of Contractors in all of the Southwestern states.

Yes. Our work is performed to applicable FRA standards and any customer or railroad-specific specifications as required.

Design/Build and Construction FAQs

Yes. We offer new track construction including grading and subballast coordination, track laying,
turnouts, ballast installation, walkway construction, and final surfacing.

Yes. We can add storage tracks, improve track layout, install additional turnouts and upgrade track structure for increased use.

To assist our customers as they begin their track construction project, the Mountain States design-build team, typically at no-cost, will:

  • Perform an on-site meeting
  • Begin discussions with the railroad’s engineering, operations, and service teams to help you determine whether or not your rail needs can be met within the limitations of your proposed site.
  • Provide a professional engineered rail layout in CAD
  • Provide a construction estimate

When you, our customer, are ready to continue your construction project, we will smoothly and simultaneously begin the railroad construction process.

This includes:

  • Development of railroad construction drawings
  • Prepare required railroad exhibits
  • Procure the required railroad construction material.

Mountain States has several construction teams able to efficiently build your track needs. Each team is equipped with the proper equipment to perform the work needed to complete your construction, coordinating with Utility, Civil, Building, and other construction activity on your site.

Yes. We can coordinate with your engineer or provide design-build support depending on project needs and jurisdiction.

Yes.  We build track with wood, steel, concrete, or composite ties, as well as several methods of direct fixation.

Track Maintenance FAQs

We provide tie replacement, rail replacement, ballast placement, tamping and surfacing, flashbutt welding, gauge correction, spot repairs, drainage improvements and vegetation control coordination.

Yes. We maintain industrial spurs and facility trackage, including routine maintenance programs and corrective repairs. We have crews stationed in Phoenix and St John, AZ; Ogden, UT; and Rock Springs, WY who handle inspection and maintenance for some of our customers 24/7/365.

Yes. We can perform visual track inspections and provide a written report with recommended repairs and priorities.

Maintenance frequency depends on traffic, tonnage, speed and site conditions. Many industrial spurs benefit from at least annual inspection with maintenance scheduled as needed.  Others prefer us to do regular monthly inspections and basic switch maintenance.

We use appropriate maintenance-of-way equipment based on track size, access and scope, including tamping and ballast distribution equipment when needed. Our equipment roster includes Mark IV Tampers, Kershaw Ballast Regulators, HyRail Dump Trucks, Ballast Carts and Pettibone Carmover, Undercutter, and Caterpillar Loaders.

We use appropriate maintenance-of-way equipment based on project size, access and scope, and includes both on and off track equipment. Our equipment roster includes Production Tie Inserters, Scarifiers, Tie Cranes, Spike Pullers, Spike Drivers, Pup Tampers, Kershaw Ballast Regulators, HyRail and Off-track Flashbutt welder, Pettibone Speedswings, and Caterpillar Loaders.

Yes. We install, rebuild and replace turnouts including switch timbers, points, frogs, guard rails and related components.

Yes. We rebuild crossings for smoother operation and improved safety including wood panels, asphalt or concrete surfaces and approach work.  We coordinate and manage signal installation and maintenance as well.

We can coordinate with your team and local agencies for traffic control planning and scheduling. Permitting requirements vary by city, county and railroad ownership.

Emergency Response FAQs

Yes. We provide emergency response for washouts, track damage, broken rail, derailment cleanup support and urgent service restoration.

Mobilization depends on location, access and crew availability. We prioritize safety and can provide an estimated response window during the first call.

We can support derailment recovery with track repair, material handling coordination and restoration services. If specialized rerailing equipment is needed, we coordinate with approved partners.

Safety and Compliance FAQs

Our crews follow jobsite safety plans and customer safety requirements. Training includes Roadway Worker Protection, job briefings and site-specific protocols as required.

Yes. We coordinate with the operating railroad or facility to work under track windows, protection and access rules.

Yes. We can schedule around operations, shipping schedules and production needs including nights and weekends when required.

Project Planning and Pricing FAQs

Call 1-800-827-0743 or submit our request form with location, project description, and photos if available. We’ll schedule a site visit if needed.

Track location, project description, access conditions, operating constraints, requested schedule and any railroad owner requirements.

We offer both depending on scope clarity, access constraints and whether conditions are known or may change after excavation.

Yes. We can recommend a phased plan that addresses safety-critical items first, then improves reliability and operations over time.

Materials and Workmanship FAQs

Yes. We can furnish materials or work with owner-supplied materials depending on your preference and lead times.

We stand behind our workmanship and will outline warranty terms in the proposal based on project type and operating conditions.

Administrative FAQs

We schedule work to minimize disruption and coordinate access, safety briefings and staging areas with your site contact.

Yes. We can provide completion notes, as-built plans, before-and-after photos and maintenance recommendations.